As an Inside Sales Representative, you will endeavor to develop customer relationships over the phone. Responsibilities include establishing customer needs, providing high level of technical support, selecting equipment based on scheduled performance and releasing factory and stock orders. This is an excellent career opportunity for a self-motivated, goal-oriented team player. This position requires technical understanding of HVAC products and systems, as well as excellent time management, interpersonal, and communication skills.
Job Responsibilities:
· Generate comprehensive customer quotes for multiple products that we represent including but not limited to: RGDs, VAVs, Fans and Mechanical Equipment.
· Prepare detailed submittals.
· Download and plot drawings, specifications, schedules, and details as it relates to project quotations.
· Process stock and factory orders for customers and/or Outside Sales Representatives
· Answer phone calls, and email requests from customers relating to: quotations, order processing and tracking, freight claims, product availability, field service or warranty issues
· Manage/Coordinate projects through the use of the PMD.
· Ensure desired level of profitability is obtained by consistently following the pricing structure and following established sales processes.
· Maintain knowledge of HVAC fundamentals and product lines, staying informed of new products; and utilizing opportunities to further educate self, co-workers, and customers.
· Fulfill customer product and service needs by utilizing product knowledge and soliciting help from other team members and other internal resources.
Job Requirements:
· Demonstrate ability to multitask
· Effective organizational skills with an attention to detail.
· General understanding and knowledge of selling principles
· Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
· Energetic and effective salesperson with a positive attitude that is conscientious, enthusiastic, articulate, and possesses a professional attitude to handle a fast-paced work environment.
· Perform quality work and meet deadlines without direct supervision
· Interact professionally with other employees, customers and suppliers
· Work effectively as a team member
· Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
Education & Experience Requirements:
· Degree in Engineering preferred or equivalent work experience.
· Comprehensive understanding and working knowledge of Microsoft Office including Excel, Word and Outlook
· Able to read and understand blueprints, equipment schedules and specifications
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Buckley Associates Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Buckley Associates Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.